Do you have a knack for crafting words that inform, inspire, and engage? Are you someone who enjoys building genuine connections through thoughtful content and conversations? If so, we want to hear from you!

We’re looking for a skilled communicator who can blend storytelling, strategy, and customer-centric thinking to create meaningful content and build strong relationships with our audience.

Job Type & Hours

• Location: 100% Remote.
• Expected Hours: 20-40 hours per week, we’re looking for someone full-time, but we can be flexible on hours if you’re the perfect fit.

Why Join Us?

We’re a small, dynamic team of four, and you’ll play a key role in shaping how we communicate with the world. Here’s what we offer:

• Creative Ownership: You’ll have full responsibility for our content and communication strategy.
• Direct Collaboration: Work closely with the founder and alongside a talented visual content designer.
• 100% Remote Work: Work from wherever suits you best.
• Flexibility: Choose a schedule that fits your life while meeting our goals.
• Remuneration: Paid monthly in your local currency via bank transfer. Your salary will be based on your skills, experience, hours, and local salary standards. We’re happy to discuss and collaborate on a number that works for both you and us.
• Holidays: we offer three weeks of paid holiday each year and an extra Day off for your birthday.
• Sick leave: 7 days.
• 13th-month Bonus at Christmas.
• Room to Experiment: Test ideas, explore new strategies, and grow with us.

What You’ll Do

You’ll be at the heart of how we engage with our audience, the industry, and our customers.

Content Creation

• Write educational social media posts that resonate with our audience.
• Craft newsletters that inform and entertain.
• Develop sales copy for campaigns, websites, and emails that drives action.

Audience Engagement

• Interact with our audience and industry peers through thoughtful, engaging comments and discussions.
• Build meaningful connections with others in the customer success and retention space.

Customer-Focused Copy

• Write onboarding materials, customer engagement emails, and in-app messages to help users get the most out of our products.
• Create educational content to guide customers toward success.

Campaign Management

• Plan and execute outreach campaigns to connect with potential collaborators, customers, and partners.
• Monitor results and adjust strategies for maximum impact.

What We’re Looking For

We’re seeking someone who knows how to make words work, whether it’s to educate, inspire, or convert.

Key Skills

• Exceptional Writing: Your content is clear, engaging, and connects with readers.
• Audience Engagement: You can spark and sustain conversations that build relationships.
• Content Strategy: You understand how to align your work with business goals.
• Adaptability: You can switch between tones and formats without skipping a beat.
• Customer Understanding: You have experience or interest in customer success and retention.

Nice-to-Haves

• Experience with SaaS or retention strategies.
• Basic SEO knowledge.
• Familiarity with analytics to measure content performance.

About Us

Our Business

We help subscription-based businesses grow and succeed. From launching new products to driving customer engagement, we focus on strategies that boost revenue and create lasting impact.

We particularly focus on strategies to keeping customers subscribed. By combining smart automation and customer-focused strategies, we help brands build long-term relationships with their audiences.

Together, we’re on a mission to support subscription businesses with the tools and creativity they need to thrive. If you’re looking to join a team that values innovation, collaboration, and results, we’d love to have you onboard.

Our Team and your Role

You’ll be joining a small, close-knit team of just four people, where your work will have an immediate and meaningful impact. As our Content & Communications Lead, you’ll be in charge of shaping our entire content strategy and voice, driving how we engage with our audience across various platforms. You’ll collaborate closely with the founder, Amandine, and our visual content designer to create dynamic, engaging, and effective written content that resonates with our community. Together, you’ll work to ensure our messaging is clear, compelling, and consistent across social media, newsletters, and all customer-facing touchpoints.

Why You’ll Love It Here

• Your Work, Your Impact: Your ideas and writing will shape how we connect with our audience.
• Creative Challenges: Every project is a chance to try something new and exciting.
• Support for Innovation: Got a bold idea? We’re here to help you make it happen.

Our Hiring Process

Simple, straightforward, and focused on what matters: your creativity. Show us your portfolio, and if we love your work, we’ll move quickly to welcome you aboard.

How to Apply

If this role sounds like a great fit, please fill the form bellow. We’d love to hear from you!

We can’t wait to see how your words and creativity can help us grow. Ready to take the lead on content and communication? Apply now!