No one likes to be cancelled at the last minute. It often means unnecessary work and loss of revenue. This can all be avoided if you either authorise cancellations only during a certain period and/or request your customer to give you notice before acting on the cancellation.
Reduce the uncertainty of the number of orders from a period to another by setting up a notice period system for your subscriptions. This way, you can forecast your orders better and anticipate when you’ll have a change of work load. With a cancellation notice, cancellations won’t be a surprise hit to your profits and you’ll have time to prepare.
Choose a custom notice period for each product. Whether it be days, weeks, or months, you decide when a customer is allowed to cancel and how much time you need to reorganise your workload and availability. Customize and align this to the cadence of your busy schedule, so working around inevitable cancellations becomes a streamlined part of your schedule.
Set up a buffer time between the time your customer informs you of their desire to cancel and the time the cancellation is acted upon.
In your subscription editor, set up a notice period. You can setup a notice period in days, weeks or months for each simple subscription or variation of a variable subscription.
When a customer cancels their subscription it triggers the notice period. During this period, your site will still take the payments due every renewals and your customer will still have access your services. At any point they can reactivate their subscription.
After the notice period ends, the subscription will be automatically cancelled. Services will be cancelled and no more payment will be taken.
Yes, we’ll do our very best to help resolve any issues you encounter. We’re committed to helping you succeed with our products.
Yes, each licence allows the use of a development install for local and staging sites.
We use PayPal and Stripe to process payments. They accept debit, Visa, Master and America Express. Your credit card information is not stored on our site.
Our plugin will work with simple and variable subscriptions created with the official WooCommerce Subscriptions plugins. However it won't work if you have synchronized renewals. It's something we're working on.
Absolutely not. You can create and manage your notice period in the product options without any coding knowledge. WooCommerce Subscriptions Cancellation Notice Period is designed to be beginner friendly so anyone can use it.
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